Emma Biggs


Emma Biggs is an experienced professional specializing in Process Improvement, Operational Excellence and Transformation. Emma is known for her leadership and ability to drive transformative change and deliver outstanding results. She has built and lead team of all sizes across multiple disciplines and geographical regions and possesses expertise in continuous improvement, business process management, operations management and culture transformation.

Emma’s strength lies in her strategic mindset and effective communication skills, enabling her to collaborate seamlessly with individuals at all levels of an organization. She has a successful track record of leading significant transformation projects, implementing business process management functions, and fostering a culture of continuous improvement.

With a diverse background spanning mining and resources, financial services (insurance), and health tech sectors, Emma brings a breadth of knowledge to her consulting engagements. She is passionate about empowering organizations to maximize their potential by challenging the status quo, enabling human talent and delivering innovative solutions.

Partnering with Emma ensures a customized and comprehensive approach to Process Improvement and Operational Excellence, resulting in enhanced productivity, reduced costs, and sustainable growth for organizations. With her exceptional expertise and dedication to driving results, Emma is a valuable asset in navigating complex business challenges and achieving long-term success.

Areas of Expertise

  • Process Improvement
  • Process Transformation
  • Operational Excellence
  • Business Process Management
  • Capability development


  • Bachelor Engineering – Chemical (Hons) – University of Queensland
  • Lean Six Sigma – Green Belt
  • Cert. Leadership & Change – London School of Economics (LSE)