What We Do
Exent is a leading Business Improvement consultancy specialising in process and operational excellence across all industries. Our core competencies are at the heart of well-run, high-performing businesses – Lean Six Sigma, Process Excellence & Business Change, with a complementary set of supporting competencies in Strategy, Technology & Performance.
Through a blend of thought leadership and agile, results-led pragmatism we deliver strategic outcomes that include: process & people efficiency; lower cost base; improved customer experience; business-centric system & technology; stable & scalable operations; frontline work automation; and powerful performance scorecarding & insight.
For over 8 years, we’ve consulted to leading F500 businesses across Australia & New Zealand, in all industries & sectors. Our clients value our unique approach to engaging, understanding and delivering – part of our differentiation in the market and a key contributor to our track record.
Our Genuine Partnership approach means offering clients a spectrum of services that enable long-term self-sufficiency: consulting solutions (Strategy & Delivery), resourcing to supplement capability or capacity (Talent), training & mentoring for internal staff (Capability) and strategic or operational guidance (Advisory)
We demonstrate a radical focus on client value through five major points of difference.
- Genuine Partnership – Spectrum Of Services For Long-Term Client Success
- Results At Pace – We’re Pragmatic, Outcomes-Focused & Move Fast
- Capability & Expertise – We Bring Thought Leadership, Real Depth & Senior Capability
- Economic Best Practice – Right-Sized Balancing Of Rigour, Risk, Cost & Benefits
- Leverage & Lift – Always Leverage Effort, Transfer Skill & Uplift Client Workforce
We work across banking, funds management and payment services to improve complex core operations, transform lending, improve customer experience and drive innovation.
We assist healthcare and aged care providers with a range of process optimisation, clinical and service innovation, operational excellence, and business model innovation.
We have deep expertise in oil and gas operational improvement, as well as driving performance and process optimisation into energy and utility providers at both the front and middle office.
Across a range of discrete manufacturing, chemical and dairy process manufacturing, electrical engineering and FMCG manufacturing clients we have driven operational excellence programmes and large scale performance uplift.
We have deployed major transformation programmes into large telco providers for customer experience, commercial and product innovation and asset management, as well as large scale Lean Six Sigma and process change.