WE BUILD OPERATIONAL EXCELLENCE

Capabilities

We are a specialist operational excellence firm, delivering consulting and advisory services in six core capabilities, across all industries and all business lines to improve performance, efficiency, profitability, automation and scale, for both enterprise and mid-market clients across Australia & New Zealand.

We’re known for our pragmatism, domain depth, moving fast and building long-term client self-sufficiency. We approach consulting differently, with a Genuine Client Partnership model that builds client capability and rightsizes solutions to the client context.

Our Clients

OUR CAPABILITIESSolutions For Performance, Efficiency, Profitability & Scale.

We help formulate, plan and operationalise transformational strategy with a hard outcomes focus.

  • Business Transformation Strategy
  • Operating Model Design
  • Strategic Cost Reduction
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We deliver process excellence solutions at enterprise scale right down to single processes.

  • Business Process Management
  • Process Improvement & Redesign
  • Operational Excellence Programmes
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We train & apply results-oriented Lean & Six Sigma methods across production & service businesses

  • Lean Six Sigma Implementation
  • Lean Six Sigma Training & Mentoring
  • Lean Six Sigma Project Delivery
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We deliver a range of business automation solutions as well as major platform strategy & implementation.

  • ERP & Major Platform Strategy
  • ERP & Major Platform Implementation
  • Robotic Process Automation
  • Intelligent Business Process Automation
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We deliver better change implementation with cross-functional, results-oriented talent and methods.

  • Project & Programme Delivery
  • Better Change Management
  • Talent Services
  • “Hit Squad” Rapid Improvements
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We help design and deploy performance frameworks and solutions to improve insight, accountability & improvement.

  • Performance & Scorecard Frameworks
  • Business Intelligence Strategy
  • Power BI & SQL BI Implementation
  • Commercial Modelling & Business Case Development
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OUR INDUSTRIES

FINANCIAL
SERVICES

We work across banking, funds management and payment services to improve complex core operations, transform lending, improve customer experience and drive innovation.

HEALTHCARE &
AGED CARE

We assist healthcare and aged care providers with a range of process optimisation, clinical and service innovation, operational excellence, and business model innovation.

ENERGY, MINING
AND UTILITIES

We have deep expertise in oil and gas operational improvement, as well as driving performance and process optimisation into energy and utility providers at both the front and middle office.

MANUFACTURING

Across a range of discrete manufacturing, chemical and dairy process manufacturing, electrical engineering and FMCG manufacturing clients we have driven operational excellence programmes and large scale performance uplift.

TELECOMMUNICATIONS

We have deployed major transformation programmes into large telco providers for customer experience, commercial and product innovation and asset management, as well as large scale Lean Six Sigma and process change.

GOVERNMENT

We assist government authorities and GOC entities with a range of operational excellence, transformation and change services. In particular, our platform transformation solutions assist government meet common modernisation & efficiency objectives.