Gopal Rathi

Associate Director

Gopal is a seasoned consultant with 20+ years of experience leading technology-driven change. He has worked with global institutions and delivered significant improvements in customer/staff experience and business health whilst building the capability to ensure that the change is enduring.

Gopal’s expertise is built on a solid foundation of hands-on experience. Starting as a software developer, he moved into business-focused roles like Business Analyst, Solution Design/implementation Lead and Program Management advisor. He has an in-depth understanding of software design, delivery and team management challenges. Over time, he has gained skills to apply pragmatic approaches to resolve them.

Gopal has led a range of consulting and advisory engagements across various industries and functions. He has assisted clients with selecting fit-for-purpose technology solutions and drafting a practical implementation strategy for transitioning to the target state. He works with internal/external technology partners to create implementation plans and manages stakeholder expectations, conflicts, blockers, and unforeseen situations.

Gopal has built high-performing teams by creating a work environment where people feel supported and challenged to become a better version of themselves.

Areas of Expertise

  • Project and Program Management
  • Major Platform Implementation
  • Platform Sourcing & Selection
  • Business Analysis and Solution Design
  • Intelligent Process Automation


  • Bachelor of Engineering
  • Advanced Diploma in Project Management (Stanford University, US)
  • Leading Digital Transformations (Berkeley University, US)
  • Charted Financial Analyst, Level 1
  • PROSCI Certified Change Practitioner
  • Managing Successful Programs (MSP) Practitioner