Gopal is a seasoned consultant with 20+ years of experience leading technology-driven change. He has worked with global institutions and delivered significant improvements in customer/staff experience and business health whilst building the capability to ensure that the change is enduring.
Gopal’s expertise is built on a solid foundation of hands-on experience. Starting as a software developer, he moved into business-focused roles like Business Analyst, Solution Design/implementation Lead and Program Management advisor. He has an in-depth understanding of software design, delivery and team management challenges. Over time, he has gained skills to apply pragmatic approaches to resolve them.
Gopal has led a range of consulting and advisory engagements across various industries and functions. He has assisted clients with selecting fit-for-purpose technology solutions and drafting a practical implementation strategy for transitioning to the target state. He works with internal/external technology partners to create implementation plans and manages stakeholder expectations, conflicts, blockers, and unforeseen situations.
Gopal has built high-performing teams by creating a work environment where people feel supported and challenged to become a better version of themselves.