Rebecca Sykes

Associate Director

Rebecca is a digital, platforms, and process transformation leader delivering complex agile, waterfall, and hybrid projects. With over 15 years’ experience working across Aged Care, Healthcare, FMCG, Financial Services, and Tourism industries both nationally and internationally, Rebecca has a breadth and depth of knowledge to draw upon across sectors.

As a senior project leader covering all aspects of Project Management, Business Analysis, and Change Management, Rebecca has a proven track record implementing successful business transformation and growth strategies for both medium-sized enterprises and large blue-chip organisations. Rebecca has implemented and managed integrations for various scheduling, time & attendance systems, CRM and marketing technology platforms, including Workforce Dimensions, Microsoft Dynamics 365, Aurion, Adobe Marketing Cloud stack and multiple website CMS.

Key areas of strength include strategic planning, technical implementation, data analysis, team leadership, managing technical dev. teams, creating robust logical frameworks, stakeholder management, and turning complex ideas into action. Rebecca is a talented workshop facilitator and presenter with excellent communication skills.

Areas of Expertise

  • Project Management
  • Business and Data Analysis
  • Change Management and Communications
  • Digital Transformation
  • Platform Implementation
  • Process Optimisation
  • Performance and Systems Analytics

Education

  • Master of Business Analytics, Data Modeling/Warehousing and Database Administration (ongoing), University of Technology Sydney
  • Graduate Certificate in Business Analytics, Data Modeling/Warehousing and Database Administration, University of Technology Sydney
  • Forrester CX Pro (CX-I)
  • PRINCE2® Foundation Certification Training
  • Bachelor of Arts, Communications, Southern Cross University